Atholl Palace

4* Luxury spa hotel in the heart of Perthshire

Member since 2019

From £97.50 pppn for a 5 night stay
to £130 pppn for a 1 night stay

View Special Offers Find Offers

Atholl Palace Reviews

Pitlochry, Perthshire, Scotland, PH16 5LX

Customer service:

Rooms:

Restaurant:

Spa:

Location:

Value for money:

Atholl Palace

242 reviews, sorted by Date Rating

Atholl Palace Hotel.

David, Dorset, stayed: March 2023

Fantastic hotel incredibly well run.Every aspect of the operation is up to speed all the time. Lovely location. Very informal. No complaints whatsoever. Highly recommended. Third visit. Would definitely stay again.



Overall Rating:

Room(s):

Value for money:

Spa:

Customer service:

Location:

Restaurant:

  • Would stay here again

Anon, stayed: March 2023


Overall Rating:

Room(s):

Value for money:

Restaurant:

Location:

Customer service:

  • Would stay here again

Anon, stayed: March 2023


Atholl Palace says...

Thank you for your feedback.

Overall Rating:

Value for money:

Restaurant:

Room(s):

Location:

Customer service:

  • Would stay here again

Mid Week Break

PE, Fife, stayed: March 2023

A superb hotel located just on the edge of Pitlochry within easy reach of the centre. Good access for walks in excellent grounds. The hotel is older as you would expect, but very clean with a relaxing ambience, the spa facilities are very good and again add to the relaxing atmosphere. We had dinner on both nights at the hotel and the food was excellent, could not fault it. The front and back of house staff were excellent, engaging and open to speak with. We have visited the hotel previously and will come again.



Atholl Palace says...

Thank you for your kind feedback, delighted to read that you enjoyed your time. We look forward to welcoming you back in the future.

Overall Rating:

Customer service:

Room(s):

Restaurant:

Location:

Spa:

Value for money:

  • Would stay here again

Winter break

Anon, stayed: March 2023

A most relaxing and peaceful break. Marvellous views from a superior turret room. The afternoon tea is delicious but so generous they provide boxes for taking back to the room for later. Meals are traditional with delicious desserts.



Atholl Palace says...

Thank you for your kind feedback, delighted you enjoyed your time with us.

Overall Rating:

Restaurant:

Room(s):

Value for money:

Customer service:

Location:

  • Would stay here again

A special birthday weekend trip

Anon, stayed: March 2023

I took my best friend to this hotel as a birthday/retirement treat and although we had a fabulous time together we found reception staff could have been more welcoming to hotel on arrival and helpful when we made enquiries with regard to our luggage being stored at a sister hotel when we were leaving.
We both also slipped and fell on wet floor in changing room after our swim and felt this wasn t taken too seriously when reported.



Atholl Palace says...

Thank you for your feedback.

Overall Rating:

Customer service:

Value for money:

Restaurant:

Spa:

Room(s):

Location:

  • Would stay here again

Anon, stayed: February 2023

Found the hotel lovely with beautiful views and walks. Dinner was delicious. Staff on the other hand were quite sarcastic and off hand. We were then charged double for our drinks at dinner. When my partner asked about the prices he was given a 10 refund which was no where near the correct amount we were due back. Not the kind of service you expect from a hotel of this caliber.



Atholl Palace says...

Thank you for your feedback. We shall discuss the issues raised at the next management meeting.

Overall Rating:

Customer service:

Restaurant:

Value for money:

Location:

Room(s):

Owen m

Owen M, stayed: February 2023

Lovely hotel.friendly staff .debbie working in the spa was excellent.euan in the bar very pleasant and helpfull ,couldn't fault anything in the hotel.
Definitely recommend a stay there,would probably do a weekend next time rather than midweek.



Atholl Palace says...

Thank you for your feedback.

Overall Rating:

Customer service:

Value for money:

Location:

Spa:

Room(s):

Restaurant:

  • Would stay here again