Borrowdale Gates Hotel Reviews
- 76 reviews
- Member since 2020
Keswick, Cumbria, CA12 5UQ
Everything we wished for and will definitely be going again.
Could do better!!
The Hotel is in an extremely pleasant situation. The Staff were always helpful although some older staff were a bit grumpy and obviously required more training.The menu for Dinner was very
ambitious but I believe on occasions the actual food was not of the best quality.
Three night stay 4-6th September 2023
What more could you look for in a hotel the staff are friendly welcoming and nothing is too much trouble for them, it is set in the most beautiful surroundings, the food was excellent, our room was spot on and the toiletries were really nice, we had a lovely relaxing break and the weather added to the enjoyment
Good but not perfect
We arrived and checked in. According to the hotel notes in the room, we should have been offered a drink on arrival (tea,coffee,soft). This didn't happen. No matter, we went to our room and proceeded to make our own cup of tea.. In the welcome pack, there was a pack of biscuits, opened with one biscuit remaining. Not a good start. On unpacking, we then found a pair of socks left in one of the drawers. We had preprandial drinks in the bar, ordered our meal and wine to accompany it. As the Starter and Main were were seafood, we chose a Sauvignon Blanc.. The Starter was excellent, but the main when it arrived was a beef dish. The waiter was perfunctory in his handling of the situation, and almost challenged us on the order. I was able to point to the chilled wine container of white wine there to accompany the seafood meal.. The food really was excellent both evenings and most of the staff were polite and pleasant.
Excellent location, service and restaurant. Have stayed here a number of times and have always been fully satisfied and refreshed by our stay.
Charming hotel in great location
Excellent food with well varied menu for our three night stay. Friendly and helpful staff
We have taken short breaks in the Lake District for over 30 years but this has been our first stay in Borrowdale Gates. I can honestly say that this is one of the most relaxing hotels in which we have ever stayed. The room, with its wonderful mountain views and a balcony from which to enjoy them was spacious and comfortable.
The fabulous food and the prompt waitress/waiter service was unobtrusive but most efficient
Borrowdale Gates has been promoted to our favourite UK hotel,
We had a wonderful time in an excellent hotel.
This is an excellent hotel, in a glorious location.
Our room was comfortable and nicely located on the ground floor, with a terrace leading out onto the garden.
The restaurant was really good and we ate well.
Above all, we found the staff welcoming, helpful and keen to please.
We had a wonderful time and will definitely come again.