Lovely hotel let down by its kitchen

The hotel is very comfortable and in a great location. The staff are friendly and helpful, but the food is average, which marrs an otherwise excellent hotel.

Wonderful stay

On arrival you get a lovely feel and it looks so nice. Reception was straight forward and easy. Staff amazing. Peaceful and tranquil surroundings. I can not fault anything to be honest.
Definitely one of the nicest stays we have had anywhere

Mr S A Waterman

We enjoyed our stay very much, hotel staff very very friendly, efficient, helpful.
The Room was lovely very spacious and comfortable, with plenty of room for clothes etc, large shower.
Exceptional wire Cellar, lots of Beer and Larger choice, also plenty of Gins and Cocktails for the ladies.
Wonderful restaurant with a varied menu for all tastes at reasonable prices.
Plenty of parking at the rear.
Good access to the centre of Stratford, and surrounding areas
All in all, a really lovely hotel with fantastic welcoming atmosphere and staff.

Fabulous

Stayed on a two night break , what a find ! Great location, gorgeous room , very helpful and friendly staff, especially minty on reception and the food very good quality. Overall a fabulous mini break that I wouldn t hesitate to recommend. Will definitely try and return soon.

Service in the restaurant wasn't very good, we waited quite a long time to be given a desert menu, and then between courses. It would be much better if breakfast was on a buffet/self service basis and we were given an out-of-date yoghurt for breakfast. Waiting staff were 'thin on the ground' so we didn't have the opportunity of letting anyone know. One desert described as apple crumble actually appeared to be apple & blackberry and when I mentioned this, the waiter said 'it is apple crumble but the chef sometimes puts other things in as well' !! I wouldn't have ordered it had I known.
We stayed in an 'outside' room across the car park and when we walked back across after dinner, I actually tripped over a 'black' ledge and could easily have fallen down the steps to our room, as there was no lighting in this part of the car park.

Superb Hotel

Fabulous hotel, marvellous location. Staff very friendly and helpful, so welcoming. This is the cleanest hotel we have ever stayed in, nothing looks used! Housekeeping excellent. Food delicious, service first class. Room very comfortable, lovely bathroom. Would recommend to anyone and we will certainly be returning.