Splendid hotel.

We had a lovely stay. The room was spacious and comfortable.
Spa was small but had a lovely outside area.
The food was delicious and well presented.
Staff were polite, friendly and efficient.

If your looking for OK then this is perfect

Slightly underwhelming but it trys hard to be luxury. Executive room we booked was exactly the same as the picture on the website of the next room grade down but we were just told it was definitely an exec one. Way too much music being played that you would hear in an elevator creating a weird vibe. The pool is referred to as a pool but is a big hot tub not a swimming pool so don t stay here if you want to go for a swim. Nice dinner. Great breakfast. Overall OK. Just a shame about some false advertising on the website in regards to the room and pool should just be honest with what you get as the guests will find out in the end!

let down by the food

No review title

Lovely Hotel however let down by the service

I booked our stay through Country Breaks which was all great. When we arrived at the hotel it was lovely, no complaints on the facilities or actual hotel itself. The only observation is that the bed was very small. We stayed in Tulip Room. Food was very nice in the restaurant and the atmosphere in the bar after was nice and relaxing with the open fire and some various card/board games available to play. However, we were slightly disappointed with the service. The staff all seemed to be very young and under experienced for the level of service you would expect at this lovely hotel. We booked a package deal with processco on arrival, 3 course meal and bottle of house wine included for what we paid. However, no processco on arrival, the young girl on reception although pleasant directed us incorrectly to our room, she didn't know where it was. We had to ask for our processco before going to dinner and then at the meal, we had to remind the waitresses of our package we had booked. We felt this let down our experience as we were trying to justify what we had paid for the whole visit. We ended up liaising with the hotel manager for anything we needed who was very helpful, however more training to all staff across the board I feel is required here and will make it a more enjoyable stay.

Booked as a spa break

Arrived with another couple for a spa break after the Xmas rush.
Rooms were plain and under whelming. No pictures on the walls, tired and dated bathrooms. Spa was a big disappointment. No indoor swimming pool. Just an outside larger than average jacuzzi and a sauna and no loungers to relax. Would not class my stay as a spa break which was the intention. Best thing about our visit was the food and staff.

Lovely Break

Had a lovely stay at Taplow, room was nice, staff and food brilliant. Saw some dears on the grounds, would definitely stay again.

Lovely stay

We had a lovely stay. The staff were very welcoming and friendly. Cara was amazing, chatty, helpful, always on hand to help and looked after us.
Was slightly disappointed with the spa treatments. We didn t receive what we booked. Would have been good if the staff checked with us what we were having before they started