Your voucher is NOT valid at hotels. Please do not present your voucher at a hotel as it will not be accepted. Your voucher is valid for bookings via countryhotelbreaks.com or any of our sister websites. You can choose your break(s) from any of the following websites:
You can book online, or by telephone, on 0333 2125 532.
Please take careful note of your expiry date and put it in your phone/diary straight away if you aren't yet ready to book. If you allow your voucher to expire it will be lost, and there are no exceptions to this.
Vouchers are valid for a year, unless otherwise stated. Customers are allowed to post-date the start period and if your voucher's expiry date is more than a year away it will not become valid until 1 year from the expiry date.
You can make more than one booking with your voucher if you have sufficient funds on it; there is no need to use it all in one go. You can use it towards anything that is booked in advance via ourselves, but cannot use it for extras incurred at the hotel.
If you would like to extend the life of your voucher for any reason, we can extend if by a further 12 months for a small charge of £17.50. You will need your existing voucher code for this. Click here to begin the process.
This is really easy. You select a hotel and make a booking in exactly the same way as if you were paying by credit or debit card. At the checkout stage you will be asked if you have a voucher, and then you put in your redemption code. Simple! We're also available to help & advise you by email, chat or phone. For current opening hours and contact details click here.