Kings Head Hotel (Cirencester)

Elegant boutique spa hotel in the Cotswolds

Member since December 2016

1 to 14 night stays
From £54 pppn for a 14 night stay
to £100 pppn for a 1 night stay

View Special Offers Find Offers

The Kings Head Hotel is a unique property located in the heart of the Cotswolds.  This listed building has been recently renovated with a modern unique twist yet keeping many of the original features.  Relax in the subterranean bubble Spa and enjoy the original architecture including original vaulted brickwork ceilings.  

  • 50 individually styled bedrooms
  • Cocktail bar with extensive wine list & cellar
  • Subterranean bubble Spa
  • Centrally located in the heart of the Cotswolds
  • Original historical features
  • Recently renovated

Special Offers

The following offers are showing instant availability.

Exclusive to OPL

SuMoTuWeThFrSa

Available: Now

Classic Cotswold Escape

exclusive to OPL

Stay in a Feature room and receive:

  •  A welcome drink each on arrival (local beer, house wine, teas / coffee etc)
  • Complimentary room upgrade to an Indulgent room on arrival (subject to availability)
  •  3 course dinner for two on one evening (£35 per person allowance-food only)
  •  2 hours use of the thermal spa suite each per day* (value £30 per person)
  • 20% off any pre-booked treatments
  • Full breakfast for two daily
  • Complimentary late noon check out
  • *Pre-booking the thermal suite use is advisable prior to arrival.

1 night stay

Package Price: £99.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

2 night stay

Package Price: £149 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

3 night stay

Package Price: £199.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

4 night stay

Package Price: £254.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

5 night stay

Package Price: £304 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

6 night stay

Package Price: £353.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

7 night stay

Package Price: £403 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

8 night stay

Package Price: £452.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

9 night stay

Package Price: £502 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

10 night stay

Package Price: £551.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

11 night stay

Package Price: £601 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

12 night stay

Package Price: £650.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

13 night stay

Package Price: £700 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply

14 night stay

Package Price: £749.50 per person per stay (based on two sharing)

  • Instant Availability
  • Friday & Saturday night premiums will apply


All of the above prices include all taxes / service fees.

* Offers showing provisional availability are subject to confirmation with the hotel and availability is not guaranteed. No funds will be taken from your card until the booking is confirmed, which will usually be within a few hours.

Offers showing instant availability are live and will be confirmed immediately.

Facilities at Kings Head Hotel (Cirencester)

Superbly located in the heart of the Cotswolds, the Kings Head Hotel has been recently renovated, boasting the original period and architectural features and modern amenities.  

Each bedroom is individually designed with designer furniture, feature Nespresso machines, luxurious linens and cosy lounge chairs.

The Cotswold Water Park is an area of 40 square miles set across the countryside offering a host of activities including waterskiing, cycling, wind surfing, sailing and riding.  Or relax and rejuvenate in the vaulted spa which features a  Steam Room, Sauna, Experience Shower and bubble Spa.

Finish your day with a delicious cocktail from the cocktail bar before enjoying the locally sourced freshly made by Head Chef Russell Hunt and his team who are passionate about all things local and work with a range of fabulous suppliers to lovingly create a menu that is full of heritage and provenance. Food at the Kings Head is modern British dining at its best, using fresh premium local products that reflect the changing seasons.

Kings Head Hotel Cirencester
Kings Head Hotel Cirencester
  • 50 Bedrooms
  • Health Spa
  • Four Poster Bed
  • Children Welcome
  • Internet Connection in Rooms
  • Dogs by Prior Arrangement

Good to know

  • Hotel check-in time: 3:00 PM
  • Hotel check-out time: 11:00 AM

Parking Facilities

Pre booking is advisable prior to arrival.

The Kings Head Hotel offers a drop off area directly outside the hotel for guests checking in. There is a limited amount of secure parking at the rear. Pre-booking is available at a charge of £15 per day.

Otherwise, adjacent to the hotel is the Market Place 'Pay and Display' car park. This is free of charge Tuesdays - Thursdays from 6pm – 8am. Please be aware of the local market days every Monday, Friday and 2nd & 4th Saturday of the month. 

Disabled Access

The hotel has a lift to all floors

Walk in wet rooms available

History of the hotel

The exact age of the Kings Head is not known, but it was certainly in existence as a coaching inn in the middle of the fourteenth century. 

The Kings Head is now listed as a building of special architectural and historical interest.

Child Policy

Additional beds are available for children between 4-12 years for a supplement each of £30 per night. Cots are £15 per night, please call the team on 0333 2125 594 to check availability

Dogs Policy

Dogs are welcome in some rooms by prior arrangement only. They are welcome in the bar and lounge area, however they are not permitted in the Restaurant.

The pet supplement is £20 per night, per dog

The Rooms at Kings Head Hotel (Cirencester)

Classic room

Intimate yet luxurious, a comfortable stylish space with a king sized bed. Bathrooms feature either a spacious walk-in shower or bath/shower combination. Nespresso coffee machine, flat screen TV and personal mini fridge. Making this the perfect space for short stays and to re-energise after a day in the Cotswolds.

Classic room, Kings Head Hotel (Cirencester)

Kings Head Hotel (Cirencester) - Classic room

< 1 2 >

Superior room

Beautifully appointed superior rooms that ooze style and more generously proportioned with king sized beds available as a twin on request. Bathrooms feature either a spacious walk-in shower or bath/shower combination.

Superior room, Kings Head Hotel (Cirencester)

Kings Head Hotel (Cirencester) - Superior room

< 1 2 >

Feature room

Our Feature rooms are all very individual and full of period features offering an interesting space which will be appreciated with our longer stay guests. With king size beds, bathrooms featuring either a spacious walk-in shower or bath/shower combination and one room with a loft bathroom.

View offers for this room

Feature room, Kings Head Hotel (Cirencester)

Kings Head Hotel (Cirencester) - Feature room

< 1 2 >

Indulgent room

Each of these comfortable luxury suites offer timeless luxury with architectural features making each room very individual. The largest of all the rooms, these include a comfortable lounge area, king size beds (two with four poster beds) with separate bath and walk-in shower, Nespresso coffee machine, flat screen TV and personal mini fridge.

Indulgent room, Kings Head Hotel (Cirencester)

Kings Head Hotel (Cirencester) - Indulgent room

< 1 2 >

Restaurant

Food at the Kings Head is modern British dining at its best with its blend of contemporary design of exposed stonework, mixture of sumptuous sofas, and wood panelling you know you are in the perfect place to relax.


 


Opening Times

Breakfast 

7.00am - 10.00am weekdays / 7.30am - 10.30am weekends

Lunch 

Monday – Saturday 12pm – 2.30pm (4pm on Sunday)

Dinner

Monday – Saturday 6.30pm – 9.30pm (9pm on Sunday)

Afternoon Tea:  Monday – Sunday 3.00pm – 5.00pm

Lounge Menu: Monday – Sunday noon to 9.30pm


Restaurant restaurant, Kings Head Hotel Cirencester

Restaurant restaurant, Kings Head Hotel Cirencester

The Bar and Lounge

Stylish and comfortable, a relaxed mixture of arm chairs including contemporary Windsor chairs, sofas and bar stools create an ideal space to meet, entertain clients or just simply relax in front of the fire.

An all-day offering with a wide choice of your favourite snacks and tempting treats, afternoon tea, freshly brewed coffee and a varied drinks menu.

The bar menu has an outstanding range of wines and Champagnes for those who prefer something a bit different for example a little cocktail or a selection of mixed drinks that have stood the test of time and become the pinnacle of international cocktail culture. One of our most popular offerings is the cocktail of the week which is specially created and changed each week.

The perfect serve is not to be missed. With our extensive list of gins, it is often easy to get lost, so why not try some of our favourite combinations using some of the best products available. All served in large balloon glasses with tons of ice, a unique garnish and specially selected tonic water.


Opening Times

Breakfast 

7.00am - 10.00am weekdays / 7.30am - 10.30am weekends

Lunch 

Monday – Saturday 12pm – 2.30pm (4pm on Sunday)

Dinner

Monday – Saturday 6.30pm – 9.30pm (9pm on Sunday)

Afternoon Tea:  Monday – Sunday 3.00pm – 5.00pm

Lounge Menu: Monday – Sunday noon to 9.30pm


The Bar and Lounge restaurant, Kings Head Hotel Cirencester

The Bar and Lounge restaurant, Kings Head Hotel Cirencester

The subterranean bubble Spa

The subterranean bubble Spa spa, Kings Head Hotel Cirencester

Kings Head Hotel Cirencester - The subterranean bubble Spa spa

< 1 2 3 4 >

Scented candles, exposed brickwork and indulgent treatments in exceptional surroundings offer you a wonderful Spa experience

The Vaulted Spa features a Steam Room, Sauna, Experience Shower and bubble Spa.

For signature treatments, rituals and products the Kings Head have partnered with Lubatti and Decleor. We are able to offer beauty treatments and massages in one of the four relaxing treatment rooms, and the pamper menu offers a range of treatments for men and women as well as Decleor products for sale. For the hands and feet, we offer Leighton Denny manicures and pedicures, including a gel range.

It is strongly advised to book spa treatments in advance, subject to availability to avoid disappointment. The Thermal Suite needs to be booked in advance. The Relaxation Room may be used complimentary by hotel guests with pre-booked treatments.

Spa Opening Hours

Mon - Weds: 9am - 5.45pm (Thermal Suite 10am - 5.45pm)

Thurs - Sat: 9am - 7pm (Thermal Suite 9.30am - 7.45pm)

Sun: 9am - 5.15pm (Thermal Suite 9.30am - 5.15pm)

Gym Opening Hours

Everyday 6am- 10pm

PLEASE NOTE that there is no swimming pool 


Kings Head Hotel (Cirencester) Location

Map & Directions

Address

24 Market Place
Cirencester
GL7 2NR

Pre booking is advisable prior to arrival.

The Kings Head Hotel offers a drop off area directly outside the hotel for guests checking in. There is a limited amount of secure parking at the rear. Pre-booking is available at a charge of £15 per day.

Otherwise, adjacent to the hotel is the Market Place 'Pay and Display' car park. This is free of charge Tuesdays - Thursdays from 6pm – 8am. Please be aware of the local market days every Monday, Friday and 2nd & 4th Saturday of the month. 


How to get here

Satellite Navigation Systems
If you are travelling to the hotel by car using a satellite navigation system please use the postcode GL7 2NP which will bring you into the Market Place to the hotel's main entrance.

Directions from North
M6 J8 merge onto M5. Exit M5 J11a merge on to A417 signposted London/Cirencester. At Air Balloon roundabout take second exit signposted M4 Cirencester at Burford junction branch left onto the A429 signposted Cirencester, follow signs for Cirencester Town Centre

Directions from East 
M25 J15 merge onto M4 signposted the West /Slough. M4 J15 to A419 signposted Swindon. Continue A419 onto fly over signposted Cirencester, at Driffield junction branch left, take 2nd exit on to the A419 signposted Stroud. Take 3rd exit at next roundabout on to A429 Cirencester. Follow signs for Cirencester Town Centre.

Directions from South
M4 J15, A419 signposted Swindon. Continue A419 onto fly over signposted Cirencester, at Driffield junction branch left, take 2nd exit on to the A419 signposted Stroud. Take 3rd exit at next roundabout on to A429 Cirencester. Follow signs for Cirencester Town Centre.

Directions from West 
M6 J8 merge onto M5. Exit M5 J11a merge on to A417 signposted London/Cirencester. At Air Balloon roundabout take second exit signposted M4 Cirencester Burford junction branch left onto the A429 signposted Cirencester, follow signs for Cirencester Town Centre

Transport Links
Kemble Railway Station - 4 miles with direct links to London Paddington

Bristol Airport - 49 miles 
Take A38, M32, M4, A429 to Cirencester

London Heathrow - 83 miles
M25 J14, M4 J15, follow A419, A417 to Cirencester

Car Parking
The Kings Head Hotel offers a drop off area directly outside the hotel for our guests checking in. 

Adjacent to the hotel is the Market Place 'Pay and Display' car park. This is free of charge Tuesdays - Thursdays from 6pm – 8am. Please be aware of the local market days every Monday, Friday and 2nd & 4th Saturday of the month. 


Enter your postcode to view approximate driving directions to Kings Head Hotel (Cirencester).

Location & Local Attractions

Highgrove House & Gardens
Over 30 years in the making, the organic gardens at Highgrove are some of the most creatively inspiring and innovative in the United Kingdom. TRH The Prince of Wales and The Duchess of Cornwall open the gardens to visitors on selected dates between April and October each year. Join one of The Prince's expert guides on a two-hour tour through the extraordinary series of gardens including The Stumpery, the stunning Wildflower Meadow and the impressive Kitchen Garden. Each a highly personal and inspiring reflection of the interests and enthusiasms of His Royal Highness. After your tour there will be time to take refreshments in the peaceful ambience of the Orchard Restaurant and visit the Estate shop. To visit the gardens at Highgrove you will need to book a ticket for one of our Garden Tours in advance. These can be booked individually or as a group booking. Or purchase one of our Champagne Tea Garden Tours for a special treat or memorable gift.

 

Westonbirt Arboretum

Westonbirt Arboretum is a remarkable place for people to enjoy and learn about trees - 15,000 specimens from all over the globe offer the perfect setting to escape, relax or have an adventure... The historic, Victorian picturesque landscape and internationally important tree and shrub collection is managed by the Forestry Commission and supported by the Friends of Westonbirt Arboretum. The historic, Victorian picturesque landscape and internationally important tree and shrub collection is managed by the Forestry Commission and supported by the Friends of Westonbirt Arboretum. Westonbirt Arboretum consists of three main areas. The Old Arboretum (a dog free area) is a carefully designed landscape dating from the 1850s offering beautiful vistas, stately avenues and trees from around the world. Westonbirt main car park is at the Welcome Building. At particularly busy times other areas are used to accommodate additional parking. The restaurant offers tasty, freshly prepared hot and cold refreshments including soups, sandwiches, savoury snacks, cakes and pastries along with a seasonal menu of hearty meals. In addition, the Westonbirt Cafe offers outdoor seating and serves take-away teas, coffees and a range of hot and cold snacks. The cafe opens at peak times during the summer and in autumn.

 

The Cotswold Water Park 
The Cotswold Water Park is much more than 'a park'! An area of 40 square miles between Swindon and Cirencester, with 150 lakes, it has many different leisure providers and places to stay, eat and explore. Since 1967, when the whole area was designated as 'the Cotswold Water Park', it has grown to become a major tourist destination in its own right - more than 500,000 visitors come here every year. Within the area there are 14 villages and towns where more than 20,000 live and work. Among many others, the Cotswold Water Park specialises in wakeboarding, skiing, boat hire, canoeing & kayaking, sailing and windsurfing. As well as water sports, the water park offers land activities such as aerial adventure, angling, beaches, horse riding, rally driving and much more! The Cotswold Water Park Trust operates several sites as nature reserves, where the landscape is managed for the protection and enhancement of wildlife, and where the public can go to enjoy it. Birds, bats, butterflies and Black Poplars are just some of the flora and fauna that benefit from these protected spaces, and all our reserves are easily accessible through public or permissive rights of way. Winter and spring: Goldeneye, Lapwing, gulls, and resident water birds such as Gadwall, Pochard, Wigeon, Teal and Tufted Duck can be viewed from the hide at Lake 74. Summer and autumn: dragonflies and damselflies, Blackcap, Sedge Warbler, Reed Bunting, Chiffchaff, Hobby, Sand Martin and Swift. At the heronry, viewed from the Reed Hide at Lake 68, fledgling Grey Heron and Little Egret can be seen leaving the nest and loafing around the site. Whether you are looking for a quick coffee and cake, a speedy business lunch or a long romantic dinner there are plenty of eating out places to choose from in the Cotswold Water Park. There are family (and dog!) friendly country pubs, quirky tea rooms, lakeside bars and brasseries where you can watch all the action on the water without even getting wet!

 

Ian Coley Shooting
Whether it is in reference to Clay Shooting or Game Shooting the name ‘Coley' "is renowned in the shooting world". Located just outside of Cheltenham the Ian Coley Group comprises the Gun Shop, Shooting School and Sporting Agency. The Shooting Ground is available for individual practice with self-timer release clay traps, for instruction with professional coaches and for corporate hospitality days. Whether you are an experienced game shot looking to keep your eye in; a clay shooter looking for some expert advice on a particular discipline, or a novice learning from scratch, Ian Coley's shooting lessons are tailored to your needs. Ian Coley is well-known in the shooting world, for both clay shooting and game shooting. Six times Olympic coach, Ian first shot for Great Britain in 1971, and since then has represented the country on over 200 occasions – either as a shooter, coach or team manager. In 2012, after coaching Peter Wilson to Gold at the London Olympics, Ian was awarded an MBE for his services to the sport of shooting. Ian is widely recognised as one of the world's top game shots and currently runs one of the UK's largest Sporting Agencies, offering clients quality driven game shooting both here and abroad.

 

Adam Henson's Cotswold Farm Park  

The home of Rare Breeds Conservation. Play, discover, explore and relax. Something for everyone, whatever the weather. Adam is perhaps the best-known farmer in the UK, presenting his own section on BBC's Countryfile to millions of viewers each Sunday evening. But farming and conservation are Adam's first passions and when the camera stops rolling, there is still plenty of work to be done. Adam Henson's father, Joe Henson, passed his beloved rare breed farm to his son in 1999 after lovingly nurturing the farm since 1962. Joe Henson has been award an MBE from her majesty the Queen, in recognition for his services to conservation. The Cotswold Farm Park is home to a range of rare breed horses, ponies, cattle, pigs, goats and sheep. Most days at the farm, there are plenty of hands-on, educational and fun activities for all to enjoy. From shearing demonstrations, milking demonstrations, 'ask the eggs-perts', bottle feeding baby lambs and a farm safari! Adam's Kitchen, Stable Snacks Bar, Old Spot Bistro, and the Farm Park Shop will be available to fill you up with delicious locally sourced Cotswold food! Including succulent Old Spot sausages that were reared on the farm. Adult ticket prices are £9.25, children's tickets are £8.40.

 

Blenheim Palace 
 A monumental country house situated in Woodstock, Oxfordshire, the home to the 11th Duke and Duchess of Marlborough and the birthplace of Sir Winston Churchill. Set in 2100 acres of beautiful parkland landscaped by ‘Capability' Brown, the magnificent Palace is surrounded by sweeping lawns, award-winning formal gardens and the great Lake, offering an unforgettable day out for all. Blenheim Palace is a unique example of English Baroque architecture. The Palace and Formal Gardens are open every day until the 20th December 2015. The Park is open daily except for Christmas Day. Advance tickets can be purchased online. For entry to the Palace, Park and Gardens a children's ticket fee £12.30 and an adult is £22.50. On site there are cafes and restaurants, serving locally sourced, fresh food that caters for al tastes and experiences, from light bites to formal dining.

 

Gatcombe Park 
 Gatcombe Park is set in the heart of the Cotswolds and is the spectacular private country home of H.R.H. The Princess Royal. Gatcombe Park regularly hosts international riders from all over the world and is home to the Festival of British Eventing. As well as a weekend of top class eventing, there is a shopping village, arena attractions and entertainment for all the family. Hamptons International Garden Club Bar & Grill The Garden Club Bar & Grill is an arena side enclosure for Club Members only, offering high quality food, morning coffee & afternoon tea and a full bar service. The ideal location in which to enjoy the day's arena entertainment in style. For non-members, there is Garden Club Restaurant which you can reserve a table in. Gatcombe also provides a Tradestand Village and Food Court.

Kings Head Hotel Cirencester

Kings Head Hotel (Cirencester) Reviews

Cirencester, GL7 2NR

Customer service:

Rooms:

Restaurant:

Spa:

Location:

Value for money:

Kings Head Hotel Cirencester

35 reviews, sorted by Date Rating

Fantastic Hotel

Margaret C, Surrey, stayed: December 2018

We didn't rate the family as we went there as two couples. The hotel made us very welcome. The rooms were exceptional. Furnished to a high standard and very comfortable with a coffee machine in the room.
The restaurant & bar was excellent as all of the staff. We did not have treatments. The spa needed a few adjustments, like having the steamroom turned on before entering. Takes 45 mins to reach temperature.

Overall Rating:

Spa:

Room(s):

Restaurant:

Value for money:

Location:

Customer service:

  • Would stay here again

Anon, stayed: December 2018

Overall Rating:

Restaurant:

Customer service:

Spa:

Value for money:

Location:

Room(s):

  • Would stay here again

Lots of positives, but a few small tweaks would make this 5/5

JW, Middlesex, stayed: November 2018

Had a lovely long weekend in Cirencester, staying here at the Kings Head. The decor is as good as the pics, it really is a fantastically styled hotel, and we were chuffed to bits when we opened the door to our room.

The cooked breakfast each morning was great, I'd go for Eggs Royale or Benedict over the Full English (which was actually a bit bland). We had dinner in the hotel one night, and went for a Chateaubriand, which was 65 for 2. It was good, but it wasn't quite punching at 65 and didn't come with much else. The uncooked breakfast was pretty poor - more fruit options would be better. Good selection of juices and water freely available.

The things that could be done better here in our view are as follows:
Parking - the last thing anyone wants on a relaxing break is to fret over parking running out or getting a ticket. Appreciate you have limited spaces yourselves, but please make it simpler and clearer in the run up to arrival. I narrowly avoided getting a ticket, and have since seen people recommend the Waterloo car park over the Forum car park.

Spa Booking - If people are booking a hotel stay with you a month in advance, and then ring your spa to find out there are no convenient time slots, its pretty poor. If you want a spa break at this hotel, make sure you check they have availability before committing to booking a room. Numerous people have had this problem by the looks of things - hindsight, should've read more reviews!

Dinner Service - Cirencester seemingly shuts down at 9:30pm and its almost impossible to get a meal anywhere in town after this time. Why can't you keep the kitchens open til 10pm for guests? Instead, had to make do with a room service sandwich, which was frankly poor for the money and the quality of the rest of the hotel. Having 4 sandwich fillings as your room service for after 9pm is weak. We personally found the waiting staff quite abrupt and surly, and it seemed to get worse when they were busy on Saturday and Sunday (breakfasts both days, dinner on Sat).

Storage - We stayed for three nights, packed relatively lightly, but there were no drawers or anything apart from 6 hangers in a wardrobe that wasn't deep enough to take a dress in full length.

Follow-up - My partner left an item of clothing in the room. I called 5-6 times and had one call back to say 'they think they can't find it, but expect another call back in the next 24 hours' - and I didn't get one.

Overall this is a good hotel and visually very appealing, and these criticisms may seem a bit OTT, but when you set the bar as high as they have, its the little things that matter. I will return here, we had a lovely time, but I hope some of these issues are resolved.

Overall Rating:

Customer service:

Location:

Spa:

Value for money:

Restaurant:

Room(s):

Kings Head Cirencester - 28- 30 October 2018

Lilli, Hertfordshire, stayed: October 2018

Overall, my partner and I really enjoyed our stay at the Kings Head. The hotel is right in the centre of town which made it very easy for us to make the most of our trip. The staff were very attentive and the food in the restaurant for breakfast and dinner was to a very high standard.

The only slight negative I'd have on our stay was that our room was very cold. We were on the first floor facing the street and suffered from a terrible cold draft. We did ask the front desk about turning our heating on which they offered to do, but the room didn t really ever warm up. Maybe this should be looked into for future guests.

Other than this we had a fabulous time!

Overall Rating:

Customer service:

Restaurant:

Spa:

Value for money:

Room(s):

Location:

  • Would stay here again

A short break

DK, Hampshire, stayed: October 2018

Overall we enjoyed our stay very much. Just a couple of things that let the room down. No Bathrobe, a pet hate of the wife. Odd because the bathroom was huge and lovely otherwise. No hanging or drawer space. The only space was shared with the fridge and safe. As such it was so small even a shirt caught on thr fridge. We had to live out of our case. Again strange as the room was large with plenty of space for some storage. Cheap buscuits ! you provide a lovely coffee machine and biscuits that look like they come from the pound shop. !
As I say we enjoyed our stay, the staff were lovely, the bar and resaurant excellent and the spa very luxurious and atmospheric.

Overall Rating:

Room(s):

Customer service:

Restaurant:

Spa:

Location:

Value for money:

  • Would stay here again

Excellent dining, characterful room, some minor flaws.

AW, Lancashire, stayed: October 2018

Excellent restaurant - both main dishes and desserts. Location excellent, initially spoilt by temporary fairground in marketplace but staff v helpful in forewarning of this and advising re parking. Room characterful and spacious with excellent wet room ; but let down slightly by partially blocked sink and inadequate lighting in the bedroom, also WiFi would not work initially but then seemed to work better after it had demanded our email addresses. Hotel had shut down all rooms at the front due to noise of fair so presumably we might have had a better room in ordinary circumstances.

Overall Rating:

Value for money:

Room(s):

Customer service:

Restaurant:

Location:

  • Would stay here again

Our Stay

Anon, stayed: September 2018

Nice stay, however reception could be a bit more customer friendly and taxi drivers outside should be made aware it is a loading area outside the hotel as we were told in no uncertain terms we were not allowed to load our luggage into our car outside the hotel, sorry but we won't be staying there again,

Overall Rating:

Customer service:

Location:

Room(s):

Value for money:

Restaurant:

Midweek break

RS, Somerset, stayed: September 2018

The room was fabulous. Breakfast was great, but the evening meal was quantities, but not gourmet cooking. The town and surroundings are beautiful and I wished we could have stayed another, maybe a 3 night offer could be considered?
Overall, a lovely stay.

Overall Rating:

Restaurant:

Customer service:

Value for money:

Room(s):

Location:

  • Would stay here again