Our original room was very cold with only 1 small electric radiator to heat both the room and bathroom. However the room we were given in its plcae was very good.

I booked this stay after reading about the website OffPeakLuxury in Woman and Home magazine, a magazine I trust and value their recommendations. This was my first mistake. The break was billed as luxury. It was far from it.
The customer service was satisfactory but nothing exceptional. When we arrived we literally thought we were the only people staying there, as it was there was only 2 other couples dining on the same night as us. The atmosphere was almost eery.
Our room was a 19080s Next throwback with brown and turquoise decor, the recessed ceiling light as you walked in the room was dangling down, one of the lights in the bathroom didn't work so the extractor didn't work and so the mirror steamed up very quickly. The hinge on the dressing table mirror had broken so that you couldn't see yourself in the mirror when you stood up or sat down. Although the hotel itself is on the riverbank and quite attractive, the view from our room was over a flat roofed extension and all the accompanying air conditioning units. Grim.
The deal I booked included bottle of champagne in the room which was better quality than expected, the meal was ok but the dessert - chocolate profiteroles - obviously had not been long out of the freezer as the cream inside the profiteroles was still partially frozen. The bread given at the start of the meal was very tasty and an unexpected extra. The sweets given at the end, although a nice touch, weren't very nice.
Breakfast was satisfactory but if you weren't down for first sitting there wasn't much left on the buffet.
I booked this as a treat for my husband but felt embarrassed at what we'd ended up in.
To add insult to injury although I was given the impression the package was a special offer it transpired I actually paid 10 more than had I booked through the hotel direct (who tried to charge me again for our stay despite having pre-paid through offpeakluxury).
No doubt this hotel is convenient if you are flying from the airport or attending one of the race tracks but as for anything else, go to a Priemier Inn at least you know what to expect.

Booked for romantic get away, staff were all very helpful. Lovely outside area by the river to sit and have a drink
The service in the restaurant was a little slow, but I think they were short staffed. Food was worth waiting for.

Short break

We spent a lovely weekend at the Priest House Hotel. It felt warm and cosy as soon as we arrived. The reception staff were lovely and welcoming. The evening meal was most enjoyable and after a relaxed meal we stayed for a nightcap. The bed was very comfortable and i would certainly return again.

Nearly but .......

Our room was in the cottages adjacent to the main hotel building. It was clean although looking tired. The shower was poor and the bed uncomfortable. The restaurant was pleasant and felt relaxing. The quality of the food was excellent however the menu during our stay was very limited. There were three choices for each course but unfortunately several of these were no longer available as they had run out so ourselves and many other guests had no choice but to choose from the bar menu. The waiting staff were very pleasant although lacked training and professionalism. One morning during breakfast the entrance lobby which is right outside an open door too the restaurant was vacuumed, which made for a peaceful meal!
Overall there were lots of areas where things just fell short, but having said that there was all a charm about the place and the staff. Although this may read as a negative review, we did enjoy our stay.

A midweek break dear

We arrived at 5pm in Nov so it was dark. We were told where to find our room which was in a cottage building some few minutes walk from the hotel. We did not realize this when booking and my wife is partially disabled. We could not find the room and then were told it was up the stairs at the back of the cottage. Very poor entrance. The room was stiflingly hot with a radiator we could not adjust. The standard lamp in the corner did not work. The toilet seat was loose. all reported to reception.

The food both for evening meal and breakfast was good. The service was hit and miss form a variety of in knee length boots and tight white jeans.. not exactly what was expected. We were the only two guests in the dining room for both meals.

The garden are unkempt and lots of dead plants need taking out.

Fabulous weekend

Another great weekend. Staff very accommodating and lovely meal in the restaurant.